Seven research-backed practices.

The insurer has created a group tasked with understanding individual client problems to develop and scale broader solutions.

They converse, physically interact, and learn in real time.

From the Archive:

Collaboration has become more complex, but success still depends on the fundamentals. 

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Leaders know they must adapt faster than ever—yet most transformation programs still fail to deliver their expected outcomes, with enormous costs to companies, shareholders, and the broader economy.

But some companies do succeed. In How Change Really Works, Boston Consulting Group experts Julia Dhar, Kristy R. Ellmer, and Philip Jameson show that these successes aren’t random—they’re connected by a common set of principles and practices. Whether you’re launching a new change program or stuck in a stalled one, How Change Really Works is your essential guide.