When change efforts stall, the problem often isn’t a lack of strategy—it’s a lack of true alignment. Teams move forward assuming everyone shares the same priorities, only to discover conflicting expectations later. To avoid that trap, focus on creating clarity before execution begins.
Set clear parameters. Define the exact decisions that need to be made, who will make them, and how disagreements will be resolved. Don’t leave room for vague assumptions. Narrow priorities aggressively so your team knows what matters most.
Encourage disagreement early. Early consensus can hide unresolved concerns. Ask leaders to write down what they support, oppose, or feel uncertain about. Invite dissent directly by asking questions like, “What could go wrong with this approach?” You need honest reactions before execution starts.
Debate specifics, not abstractions. Broad goals create the illusion of agreement. Push discussions into details, trade-offs, timelines, and responsibilities. If disagreement exists, say so plainly instead of smoothing it over with vague language.
Formalize the decision. Once agreement is reached, document exactly what was decided and how success will be measured. Make individual commitments explicit to reduce passive resistance later.
Communicate one clear message. Don’t allow separate versions of the strategy to spread across teams. Deliver a simple, unified explanation to everyone at the same time. |
|
|
|
by Khadijah Sharif-Drinkard |
| |
|
| Don’t forget you’re entitled to 20% off your first purchase* |
| |
|
| A subscription puts the magazine in your hands and the full HBR.org library at your fingertips, ready whenever a question, project, or decision calls for it. |
| |
|
|
Learn to break down hierarchy, get rid of silos, and create an adaptable, resilient, learning organization in this eight-week newsletter series.
|
| |
|
|