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FedEx
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Service Apology
We missed the mark. Let us make it right.
Your package was lost in transit, and we are genuinely sorry. As a gesture of our commitment to you, we would like you to choose a premium gift — at no cost.
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Your Choice of Premium Gift
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AirPods Pro
Adaptive audio, active noise cancellation, and a custom fit.
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2
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Apple Watch SE
Fitness tracking, smart notifications, and safety features.
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3
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Beats by Dre
Studio Buds+ — powerful sound, industry-leading voice pickup.
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Simple selection process
Choose your preferred gift through our secure verification portal. Your selection will be shipped directly to the address we have on file — no additional steps required.
This offer is our gesture of goodwill. There is no cost to you, and no return necessary.
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Claim by deadline
Please select your gift within 14 days of this notice to ensure delivery. Your claim link is active now.
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FedEx Customer Relations
Questions? Contact us at 1.800.GoFedEx
Offer valid for one gift per impacted shipment. Selection must be made within 14 days. Gifts subject to availability. Terms and conditions apply.
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