Learn from Your Biggest Mistakes. Former Sony Entertainment CEO Michael Lynton and former Treasury Department chief of staff Joshua Steiner both experienced highly public mistakes that shaped their careers. Here’s what they learned. Distinguish failures from mistakes. Failures can happen despite good execution. Mistakes often stem from poor judgment, emotional reactions, or a lack of awareness about your circumstances. Understanding the difference helps you focus your reflection.

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This week we’re sharing Management Tips based on HBR Executive Live events from the past year. Learn more about the HBR Executive subscription here. 

Today’s Tip

Learn from Your Biggest Mistakes

Former Sony Entertainment CEO Michael Lynton and former Treasury Department chief of staff Joshua Steiner both experienced highly public mistakes that shaped their careers. Here’s what they learned. 

Distinguish failures from mistakes. Failures can happen despite good execution. Mistakes often stem from poor judgment, emotional reactions, or a lack of awareness about your circumstances. Understanding the difference helps you focus your reflection. 

Examine what came before. Don’t focus only on the mistake. Look at your mindset, assumptions, and emotions leading up to the decision. Ask yourself “Why?” repeatedly until you uncover the deeper beliefs or habits that influenced your behavior. 

Get an outside perspective. It’s difficult to see your own blind spots. Talk through your mistakes with a trusted colleague or friend who can challenge your assumptions and help you uncover patterns you might miss on your own. 

Don’t carry mistakes longer than necessary. Avoid suppressing or ignoring them. Process what happened, learn the lesson, and move forward. The longer you avoid reflection, the more power the mistake can hold over you. 

Michael Lynton and Joshua L. Steiner against a blue background with a play button overlayed in the bottom left corner.

This tip is adapted from the HBR Executive Live event

Recovering From a High-Profile Mistake

Available exclusively to HBR Executive subscribers.

This tip is adapted from the HBR Executive Live event

Recovering From a High-Profile Mistake

Available exclusively to HBR Executive subscribers.

Michael Lynton and Joshua L. Steiner against a blue background with a play button overlayed in the bottom left corner.
 

 

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